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Customer Service

Welcome to adidas Customer Service Help section.

Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below for complete information.
Returns
      •   Our Guarantee to You
      •   Return Policy
      •   Damaged or Defective Products
      •   Credit
      •   Exchange Policy

Ordering
      •   Placing an Order
      •   Payment
      •   E-Mails About Your Order
      •   Canceling Your Order
      •   Processing Problems
      •   Shipping Options & Rates
      •   Security
      •   adidas Gift Cards

Payment
      •   Payment
      •   Redeeming Promotions or Discount Codes
      •   Sales Tax
      •   adidas Gift Cards
      •   PayPal
      •   PayPal FAQ

adidas Products
      •   Originals
      •   Sizing
      •   E-mail a Friend
      •   Product Availability
      •   Find a Store
      •   Our Guarantee to You
      •   Technologies

Shipping
      •   Product Availability
      •   Options & Rates
      •   Shipping Your Order
      •   Tracking Your Order
      •   Shipping to Multiple Addresses

Gift Services
      •   adidas Gift Cards
      •   Redeem Gift Cards & Certificates
      •   Old adidasCARD

Online Store Information
      •   FAQ / Contact Us
      •   Site Help
      •   Affiliate Program
      •   eNewsletter
      •   Search
      •   E-mail a Friend

Your Account
      •   Opening an Account
      •   Managing Your Account
      •   Wish List
      •   E-mail a Friend

Privacy & Security
      •   Secure Shopping Guarantee
      •   Terms & Conditions
      •   Privacy Policy
      •   Verified by Visa
      •   MasterCard SecureCode

To Contact our Customer Service Department by phone, please call 1-800-982-9337.
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