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There are three ways to track your order:
1) You can track your order on www.shopadidas.com by going to 'Order Status/Tracking' under My Account. Find the order number that you want to track and click on the 'Track your package now' link. Or you can copy the 'Tracking #' and insert it into the tracking field on the FedEx website.
2) Open your Shipment confirmation email, copy the 'Package ID' number and insert it into the tracking field on the FedEx website.
3) Locate your Tracking #, either in your My Account or Shipment confirmation email, and call 1-800-982-9337 for assistance in tracking the package through the FedEx website.
Please note that until FedEx updates their system with your tracking information, you can't track your order via the web. However, FedEx usually updates their information within one business day of the time that we send the Shipment confirmation email to you.
USPS currently does not support Order Tracking on shipments to APO/FPO and P.O. boxes.
adidas switched primary carriers from UPS to FedEx on October 29th, 2009. Orders placed prior to this date can be tracked via UPS.com.
Some orders are packaged in more than one box. Each box will have its own unique tracking number.
Gift Cards will ship in a separate package from your product order.
Order History
To look at orders you've placed in the past, go to My Account and select 'Order Status/Tracking'. You'll need to login with your account username and password. To sign up for an account, please click here.
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